Dedicated Account Management
While you are a client of Map D you will have a dedicated account manager to facilitate map production, bug resolution, and general questions.
If you need additional training to use the software, please call or email and we will schedule a time.
A real person, available by phone
If you have questions, feel free to call our support team or your account manager. We are available between 9:30am and 5:00pm, EST.
Personal email support
We do our best to respond to all email requests within 4 business hours. Email is the preferred way for most of our clients to get answers to their questions.